Privacy Policy

Effective Date: January 28, 2026

Melanie C Escalante LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://contact.melanieescalante.com/contact) or use our services, including when you interact with our marketing campaigns (such as form submissions, contact requests, or newsletter sign-ups).

We want to be clear: we do not sell or share your personal information for marketing or promotional purposes.

1. Information We Collect

We may collect the following types of information:

Personal Information:
Name, email address, phone number, and any information you provide when requesting real estate services, submitting forms, scheduling consultations, or contacting us.

Property & Service-Related Information:
Details related to buying, selling, or evaluating real estate, such as property interests, home value requests, or transaction-related inquiries.

Automatically Collected Information:
IP address, browser type, device information, and website usage data collected through cookies and analytics tools.

Campaign Interaction Data:
Information you provide when engaging with marketing campaigns, such as form responses, surveys, or promotional sign-ups.

2. How We Use Your Information

We use the information collected to:

Provide and improve our real estate services

Respond to inquiries and communicate with you

Send service-related notifications, updates, or follow-ups

Administer promotions, surveys, or campaigns you choose to participate in

Personalize your experience and tailor services to your needs

Analyze website performance and engagement

Comply with legal and regulatory requirements

You may opt out of marketing communications at any time.

3. How We Share Your Information

We do not sell or rent your personal information.

We may share information only in the following limited circumstances:

With Service Providers:
We may share data with trusted service providers who assist with website hosting, analytics, CRM systems, or customer communications. These providers are required to protect your information.

Legal Compliance:
We may disclose information if required to comply with legal obligations or lawful requests.

Business Transfers:
If Melanie C Escalante LLC undergoes a merger, acquisition, or asset transfer, your information may be transferred as permitted by law.

Important Notice:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors solely to support service-related functions (such as customer communication tools). All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except messaging service providers necessary to deliver SMS services.

4. SMS Program & Messaging Policy

Program Name: Melanie Escalante Real Estate SMS Updates

Program Description:
Users who opt in may receive appointment reminders, real estate updates, follow-ups, and relevant service-related messages.

You can cancel the SMS service at any time by texting “STOP.” After sending “STOP,” you will receive a confirmation message and will no longer receive SMS messages from us. To rejoin, simply opt in again.

If you experience issues with the messaging program, reply “HELP” or contact us at [email protected].

Message and data rates may apply

Message frequency may vary

Carriers are not liable for delayed or undelivered messages

For privacy-related inquiries, please review this Privacy Policy at: https://contact.melanieescalante.com/privacy-policy-page

5. Cookies & Tracking Technologies

We use cookies and similar technologies to improve website functionality, analyze traffic, and understand user engagement. You may disable cookies in your browser settings, though some site features may not function properly.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no online system is completely secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

You may have the right to:

Access, update, or request deletion of your personal information

Opt out of marketing communications

Restrict or object to certain data processing activities

Withdraw consent where applicable

File a complaint with a supervisory authority if you believe your rights are violated

To exercise these rights, contact us at [email protected].

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of our website or services indicates acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Melanie C Escalante LLC
📍 190 A1A N, Ponte Vedra Beach, FL 32082, United States
📞 Phone: +1 (904) 494-8432
📧 Email: [email protected]